Privacy Policy

Last Updated: February 2026

At RepairHero.us (operated by Grem Construction LLC), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and address when you contact us, request a quote, or schedule a service.
  • Service Information: Details about your home repair needs, property information, and service history.
  • Usage Information: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
  • Communication Information: Records of our communications with you, including emails, phone calls, and messages.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and fulfill your service requests
  • Communicate with you about services, promotions, and updates
  • Respond to your inquiries and provide customer support
  • Personalize your experience and deliver content relevant to your interests
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer service.
  • Professional Advisors: Legal, accounting, and other professional advisors in connection with the services they provide to us.
  • Legal Requirements: When required by applicable law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction or objection to processing
  • Data portability

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: